PRIVACY
POLICY.
How personal information is handled when you contact PAT Test London.
Controller: Holo Maintenance Ltd, company no. 15926594, registered office 13 Fitzilian Avenue, Romford, England, RM3 0QS, VAT Registration No. 499 6876 89.
1. What this notice covers
This notice explains how Holo Maintenance Ltd handles personal information when you use the PAT Test London website, request a quotation or otherwise contact us about portable appliance testing services.
2. Information we may collect
- Name, business/organisation and contact details
- Site address or postcode
- Approximate equipment quantities and details about the requested work
- Messages, photographs, schedules or other information you provide
- Quotation, appointment, project, invoice and payment records
- Basic server/security log information generated by hosting services
3. How we use information
We use information to respond to enquiries, prepare quotations, arrange visits, provide services, maintain records, administer accounts, protect our website and business, and meet legal or regulatory obligations.
4. Lawful bases
Depending on the circumstances, processing may be necessary to take steps before entering a contract, perform a contract, comply with legal obligations, pursue legitimate business interests or act on consent where consent is required.
5. Sharing information
Relevant information may be shared with employees, subcontractors, professional advisers, insurers, IT/hosting providers, form/email providers, accounting providers and others needed to deliver or administer the requested service.
6. Retention
We keep personal information only for as long as reasonably necessary for the relevant enquiry, contract, maintenance record, accounting, insurance, dispute or legal purpose.
7. Your rights
Depending on the circumstances you may have rights of access, correction, deletion, restriction, objection and data portability, and the right to withdraw consent where processing is based on consent.
8. Complaints
If you have a concern, contact Holo Maintenance Ltd first so we can investigate it. You also have the right to complain to the UK Information Commissioner's Office.
9. Updates
We may update this notice when our services, systems or legal obligations change.